LegalPrivacy
Privacy Policy
Effective date: January 26, 2026
Information we collect
- Account details like email, name, and login metadata.
- Usage data such as interactions, connected channels, and configuration settings.
- Payment metadata handled by our billing providers (we do not store full card numbers).
- Support communications and feedback you send to us.
How we use data
- Provide and operate Dobbix services, including channel connections.
- Secure your account, detect abuse, and enforce policies.
- Improve product performance and reliability.
- Process billing and send service updates.
Sharing and processors
- We use trusted processors to run the service (hosting, analytics, billing, messaging).
- Examples include Supabase, Stripe, Twilio, and cloud AI providers.
- We do not sell your personal information.
Data retention
- We retain data as long as needed to provide the service or comply with legal obligations.
- You can request access, correction, or deletion by contacting us.
Security
- We use industry-standard security controls and encryption where applicable.
- No system is 100% secure, so please safeguard your credentials.
Contact
- Email: support@dobbix.io